Introduction
Arcade Time USA, LLC (“Arcade Time,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, interact with our online forms, sign up for updates, register for promotions or game passes, submit event or job inquiries, use linked booking or reservation services, or otherwise interact with Arcade Time online.
This Privacy Policy applies to Arcade Time USA and Arcade Time locations. It does not replace or control the privacy practices of third-party websites, platforms, or services that may be linked from or embedded on our website.
Information We Collect
We may collect information that you choose to provide to us, including your first and last name, phone number, email address, street address, city, ZIP code, birthday, event details, job application details, resume or other file uploads, photos or other submitted materials, message text, and other information you enter into our forms.
We may collect this information through website forms, newsletter signups, game pass registrations, event inquiry forms, job application forms, contact forms, promotional forms, and similar features. Job application information may be collected directly through Arcade Time web properties or through third-party job application platforms.
We may also automatically collect certain technical information when you use our website, such as your IP address, browser type, device information, pages viewed, referring pages, approximate location information, and interactions with website features, cookies, pixels, and similar technologies.
How We Use Information
We may use information to respond to inquiries, process event and booking requests, manage game pass registrations, evaluate job applications, send newsletters or promotional communications, improve our website and guest experience, analyze website traffic and campaign performance, support security and fraud prevention, comply with legal obligations, and operate our business.
Bookings, Reservations, and Third-Party Services
Some bookings, reservations, deposits, table reservations, payment functions, or related services may be handled by third-party platforms. We currently link to or may use services such as Partywirks and OpenTable, and we may add other providers such as Square or GoHighLevel. When you use a third-party service, that provider may collect and process your information under its own privacy policy and terms.
At this time, parties, reservations, and deposits may be processed off-site through third-party platforms. We encourage you to review the privacy policies of any third-party service before submitting information or completing a transaction.
Cookies, Analytics, and Advertising
Our website may use cookies, pixels, analytics tools, and similar technologies to help the site function, remember preferences, understand website traffic, measure marketing performance, and improve our services.
We plan to use or may use tools such as Google Analytics, Google Ads, Meta Pixel, and TikTok Pixel. These tools may collect information about your device, browser, website activity, and interactions with our ads or website. The providers of these tools may use the information according to their own privacy policies.
We may use advertising and analytics tools for campaign measurement, conversion tracking, retargeting, custom audiences, lookalike audiences, and similar advertising features where permitted by law and platform rules.
You can usually adjust your browser settings to block or delete cookies. Some browser settings may affect how the website functions. Third-party advertising and analytics providers may also offer their own controls for ad personalization, analytics, and tracking preferences.
Maps, Embeds, and Social Links
Our website may include interactive maps, map tiles, directions links, social media links, video or media embeds, reservation widgets, newsletter signup tools, and other third-party features. For example, our locations page uses Leaflet with OpenStreetMap map tiles, and some location or dining pages may use Google Maps links or embeds and OpenTable reservation features.
These third-party features may collect information such as your IP address, browser information, device information, location-related information, or your interaction with the embedded feature. Their collection and use of information is governed by their own privacy policies.
Our location finder may use your browser’s location permission when you choose “Use My Location.” ZIP code sorting may use locally stored ZIP coordinates and may also use a third-party ZIP lookup service when a ZIP code is not available in the local list. Arcade Time may disable or enable approximate IP-based location fallback through site controls; when enabled, that feature may use a third-party location service to estimate general location from request information.
Children and Family Information
Our website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information directly from children under 13 through the website.
Parents or guardians may choose to provide optional information related to children’s parties, birthdays, or family events, such as a child’s name, age, birthday, or event preferences. If you believe a child under 13 has provided personal information directly to us without parent or guardian involvement, please contact us so we can review and delete the information as appropriate.
How We Share Information
We may share information with service providers, vendors, and partners who help us operate our website, manage bookings and reservations, process inquiries, support marketing, host data, provide analytics, manage communications, or operate business systems. These may include booking platforms, reservation providers, email or SMS marketing tools, analytics providers, advertising platforms, payment-related providers, website hosting providers, and similar vendors.
We may also share information when required by law, to protect our rights or property, to prevent fraud or security issues, in connection with a business transaction, or with your consent.
Marketing Communications
If you sign up for newsletters, promotions, game pass updates, or other marketing communications, we may use your contact information to send email or SMS messages. You may unsubscribe from marketing emails by using the unsubscribe link in the message. SMS messages may include opt-out instructions such as replying STOP, where applicable.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no website, transmission, or storage system can be guaranteed to be completely secure.
Data Retention
We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to respond to inquiries, manage business records, comply with legal obligations, resolve disputes, support security, and operate Arcade Time.
Your Choices
You may unsubscribe from marketing emails using the unsubscribe link in the email. You may opt out of SMS marketing by following the instructions provided in the message, where applicable. If applicable law gives you specific rights to access, correct, or delete personal information, you may contact us using the information below. We may retain information as needed for legal, security, operational, and recordkeeping purposes.
Where available, you may use the “Your Privacy Choices” link in our website footer to manage optional analytics and advertising technologies for this browser. If your browser sends a Global Privacy Control signal and our site is configured to honor that signal, we will treat it as an opt-out from marketing tracking for that browser.
Links to Other Websites
Our website may link to third-party websites and services. We are not responsible for the privacy practices, content, or security of third-party websites or services. Please review their privacy policies before submitting information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will update the effective date below. Your continued use of the website after an update means you acknowledge the updated policy.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact us at:
Arcade Time USA, LLC
10064 West Oakland Park Boulevard
Sunrise, FL 33351
Email: info@arcadetimeusa.com
Effective Date: August 8, 2026